Humanising Healthcare

Being pragmatic

We must find policy ‘drivers’ that we can hang this agenda onto. If we want to make progress within the system, that’s the realistic thing to do. The dignity challenges were mentioned as the quality of the patient experience falls completely within these challenges.
‘the first ever national campaign to put dignity and respect at the heart of the care services we offer to older people.’

To see how this really affects service users and carers, see Laura's story, 'A plea for dignity' as well as these continence stories.

Competencies for public involvement could be developed to make sure the patient experience was central.


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